Privacy Policy

Last updated: 14 April 2026

Urban Canopy Co. Johannesburg ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

Information We Collect

When you submit a quote request or contact form, we collect your name, phone number, email address, suburb and service description. We may also receive photos you choose to upload. This information is used solely to respond to your enquiry and provide our services.

How We Use Your Information

We use your personal information to respond to service enquiries, provide quotes, schedule and deliver tree services, and communicate with you about your job. We do not sell, rent or share your personal information with third parties for marketing purposes.

Data Retention

We retain your information for as long as necessary to fulfil the purpose for which it was collected, or as required by law. You may request deletion of your personal information at any time by contacting us.

Your Rights

Under POPIA, you have the right to access, correct or delete your personal information. To exercise these rights, contact us at [email protected].

Contact

For privacy-related queries, contact Urban Canopy Co. Johannesburg at [email protected] or call +27 678-482-9868.