Terms & Conditions

Last updated: 14 April 2026

These terms and conditions govern the use of the Urban Canopy Co. Johannesburg website and the provision of tree services. By using this website or engaging our services, you agree to these terms.

Services

Urban Canopy Co. Johannesburg provides tree removal, trimming, pruning, stump removal, emergency tree services, palm maintenance and site clearing services. All services are subject to a site assessment and written or verbal quote. Work commences only upon acceptance of the quote.

Quotes and Pricing

Quotes are provided based on information supplied by the client, including photos and site descriptions. Final pricing may be adjusted if site conditions differ materially from those described. We will communicate any changes before proceeding.

Client Responsibilities

Clients are responsible for ensuring that permission has been obtained for any tree work required by local authority or body corporate rules. Urban Canopy Co. Johannesburg is not liable for work carried out in good faith based on client instruction where required permissions were not obtained.

Limitation of Liability

Urban Canopy Co. Johannesburg takes all reasonable precautions to protect property during tree work. We are not liable for damage caused by pre-existing structural conditions, hidden underground services, or circumstances outside our reasonable control.

Website Use

This website is provided for informational purposes. Content is subject to change without notice. We make no warranties regarding the accuracy or completeness of information on this site.

Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the courts of South Africa.